Affordable, Straight-Forward Pricing

Explorer
If you have a smaller event and will raise under $10,000 in total for the year or just want to try things out, you can register for free and use the Explorer plan. Connect the auction to Stripe and accept payments online. Does not include chat/email support.

Explorer is enabled to purchase Assist only, not Launch or Launch Plus.

Emerald & Diamond
Choose Emerald if your fundraiser income will be between $10K-$50K (annual).
Choose Diamond if your fundraiser will earn over $50K (annual).
Both Emerald & Diamond Include chat/email support, texting phone number, and an initial messages block.

Emerald & Diamond are enabled to purchase Auctria Launch, Auctria Launch Plus or Auctria Assist.

Emerald Plan max income per year $50,000
Diamond Plan no max income per year

Yes, support is include in all plans. Priority Chat/Email support is included with the Emerald and Diamond Plan. Chat/Email support is included with the Explorer Plan.

All plans have access to Auctria's extensive User Guide, which includes step-by-step instructions, screenshots and videos for more complex uses. In addition, all previous webinars are available for playback.

Our Auctria community, FB Group Auction Team Talk is another resource. We welcome all auction teams to connect with each other there.

Auctria Launch and Auctria Assist are customer service options designed for those who want help setting up the logistics within the Auctria platform. These are great options to free up your time to work on other important details.

Auctria Launch Foundation, Launch Advantage and Launch Premier can be purchased alongside the Emerald or Diamond Plan.

Launch services come in three distinct tiers: Foundation, Advantage, and Premier. Each offers progressively more hands-on support.

Launch Advantage includes guest and ticket management for events up to 250 guests, complete with email support and ticket triggering.
For larger or more complex events, Launch Premier provides fully customized support with advanced ticket management, direct purchaser follow-up, and flexible scheduling tailored to your event.

All Launch tiers include expert event website setup, auction item import services, and critical event-night phone support during a 6-hour emergency window (with Premier offering extended coverage).

Choosing Your Launch Tier:

• Launch Foundation – Professional setup and reliable event-night backup for self-managed events
• Launch Advantage - Adds guest, ticket, and seating support for mid-sized events up to 250 guests
• Launch Premier – Fully customized experience for large or complex events requiring advanced management

Auctria Assist can be purchased alongside all Auctria plans. This is an optional purchase and can be purchased at any time.

Auctria Assist lets you schedule a session with an Auctria specialist for a more in-depth personalized consultation or training for you and your auction team.

Auctria Assist is a scheduled session with an Auctria specialist. There are two levels of assist:
Assist 45, $99.99 per 45 min Zoom call
Assist 20, $49.95 per 20 minute Zoom call

Team members are the people (identified by an email address) that are able to sign in to the Auctria site and help run your auction. Team members can add items, bidders, bids, etc. You may call them administrators or admins for short. In the system you will give them User permission to help plan and run the event.

On the Explorer plan, if income goes over $10K it will stop accepting bids, donations and purchases. Bidders will get an error until you remove excess bids or upgrade. Keep an eye on your dashboard to be safe!

For paid plans, if your event income goes above the $ limit, then you'll be notified and can either upgrade the account or reduce the income recorded.

Note: An upgrade does not change the expiry date, just change the license type. This does not retroactively affect any credit card fees already charged.

Any income recorded from bidders counts towards the $ limit -- winning bids, purchases or donations.

No -- our only fees are the annual license fee.

If you use the optional integrated credit card processing there is small processing fee from Auctria. The credit card processor has its own fees that are direct to them.

Emerald & Diamond plans include texting feature: a dedicated phone number and up to 1,000 or 3,000 initial texts. Additional texts are available for purchase ($25.00\1,000 additional texts).

We don't charge you a percentage of what your event raises; our license fee is a fixed price upfront cost. The only additional costs are associated with processing credit cards through the site and the optional texting features.

There is NO limit to the number of items.

The Explorer plan is limited to 250 Bidders.

The Emerald plan is limited to 750 Bidders.

The Diamond plan is limited to 1000 Bidders.

If you plan on having more than 1000 bidders, email us for assistance.

No -- all the credit card processing features are optional. However, to take full advantage of the streamlined features, we suggest using one of our providers: Stripe.com or Authorize.Net.

You can use other credit card services or terminals alongside our site and record the payments the same way you would cash or check payments.

Yes -- your credit card information is managed securely on our behalf by Stripe, a globally trusted payments company that has been certified a PCI Service Provider Level 1.

No -- we will not automatically bill you for each year's license. Should you choose to use Auctria for the next year you will need to re-enter payment details to renew your license. Auctria does not believe in locking you in for any multi-year obligations.

If the license expires, the account will revert to an 'Explorer' license, and you'll be subject to those limits. No data will be deleted though, and you can renew at any time.

Our prices are listed in USD for all customers, with the exception of Canadians. In Canada, the same price is charged in CAD, but customers also have to pay HST.

A number of currencies are supported, including USD, CAD, EUR, AUD & JPY. The $ limit will be translated into an equivalent amount in your local currency.

No, you do not have to be a Non Profit to utilize Auctria. Here is an overview of the core features